AIOps -Algorithmic IT Operations

By Jhelum Basu 28-Feb-2022

At Scadea Solutions Inc. We Transform Your IT Operations

AIOps is a new industry term to provide a smart solution using Artificial Intelligence and Machine learning algorithms. It is a multi-layered technology platform that automates and enhances IT operations. AIOps have evolved from traditional Network monitoring, Application monitoring, Service Desk, or Infrastructure monitoring.

Gartner describes this new field as having two primary components at its core: big data and machine learning. These are surrounded by monitoring, service desk, and automation to offer the company persistent insight into the performance of the IT systems and to provide dashboards and reports. The assumption of AIOps is to provide management with insight into how IT supports the business.

At Scadea Solutions Inc. we help our customers transition to a Modern-day Runbook Automation Platform. Scadea AIOPS is an intelligent machine learning platform for managing IT operations and automating the most complex Business and IT Processes. Scadea AIOPS helps customers to shift left from traditional IT management to modern-day IT management. Having most IT processes automated intelligently frees up valuable resources for innovation. Business Process Engine (BPM) to seamlessly automate routine tasks. Seamless integration with other tools and platforms through APIs.

About the Author

Jhelum Basu

Senior Manager

Jhelum Basu is a Senior Manager in Customer Success, Service Delivery, Marketing and Enterprise Reporting space at Scadea Solutions INC. He has 20+ years of experience in Insurance, Banking and Financial Services & Healthcare domain in UK, Continental Europe and North America. He is contributing with his communication, program-management and exemplary customer support skills to enhance service delivery and efficiency in overall organizational growth.