Challenge:

A leading healthcare provider was facing challenges in providing seamless patient experience due to the complex and fragmented nature of its services. The client needed a solution that could help them streamline their patient journey while adhering to the healthcare compliance standards.

Solution:

Scadea’s Figma design team worked closely with the healthcare provider to develop a comprehensive design strategy that incorporated patient-centric design principles. Our team created wireframes and prototypes for various touchpoints in the patient journey, including the appointment booking process, patient registration, and post-visit follow-up. We also ensured that the designs were compliant with healthcare regulations and standards.

Results:

Our Figma design services helped the healthcare provider streamline its patient journey and improve overall patient experience. The new designs were well-received by patients, resulting in an increase in patient satisfaction and retention rates. Additionally, the provider saw a significant reduction in administrative costs due to the optimized patient journey.

Key Takeaways:

Scadea’s Figma design services can help healthcare providers streamline patient journeys and improve patient experience Patient-centric design principles can be incorporated into various touchpoints in the patient journey, including appointment booking, registration, and follow-up Compliance with healthcare regulations and standards is crucial in healthcare design Streamlined patient journeys can lead to improved patient satisfaction and retention rates, as well as reduced administrative costs.