Challenge:

A large healthcare provider was struggling with a manual and paper-based patient onboarding process. The process was slow, error-prone, and resulted in long wait times for patients. The healthcare provider was looking for a solution that could automate and streamline their onboarding process while ensuring compliance with healthcare regulations.

Solution:

Scadea partnered with the healthcare provider to implement Kissflow as a workflow automation solution for their patient onboarding process. Scadea’s experts designed and developed custom workflows within Kissflow that enabled the provider to capture patient information digitally, securely, and efficiently. They also integrated Kissflow with the provider’s electronic health record (EHR) system, ensuring a seamless transfer of data and compliance with healthcare regulations.

Results:

The implementation of Kissflow resulted in significant improvements in the patient onboarding process. Patients were able to provide their information digitally, reducing wait times and increasing satisfaction. The healthcare provider’s staff was able to manage the process more efficiently, resulting in fewer errors and increased productivity. The integration with the EHR system improved data accuracy and ensured compliance with healthcare regulations.

Key points:

Scadea partnered with a large healthcare provider to automate and streamline their patient onboarding process with Kissflow. Scadea’s experts designed and developed custom workflows within Kissflow to capture patient information digitally and securely. They integrated Kissflow with the provider’s EHR system, ensuring compliance with healthcare regulations and a seamless transfer of data.The implementation of Kissflow resulted in significant improvements in the patient onboarding process, including reduced wait times and increased staff productivity.